Privacy Policy

1. Introduction

JAKI Properties Ltd ("we", "us", or "our") is committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

2. Data Controller

JAKI Properties Ltd is the data controller responsible for your personal data. We are registered with the Information Commissioner's Office (ICO). If you have any questions about this policy or our data practices, please contact us at the details provided on our Contact page.

3. Information We Collect

We may collect and process the following personal data:

• Identity Data: Name, title, and other identifying information
• Booking Data: Booking dates, length of stay, number of guests, preferred location in Cornwall and additional accommodation requirements
• Contact Data: Email address, telephone number, and postal address
• Financial Data: Bank account details, payment information (for transactions)
• Transaction Data: Details of services you have received from us
• Technical Data: IP address, browser type, device information, and website usage data
• Marketing Data: Your preferences for receiving marketing communications

4. How We Use Your Data

We use your personal data for the following purposes:

• To provide our property deal sourcing, packaging, and management services
• To communicate with you about our services and investment opportunities
• To comply with legal and regulatory obligations, including AML requirements
• To process transactions and manage payments
• To improve our website and services
• To send marketing communications (where you have consented)

5. Legal Basis for Processing

We process your personal data based on:

• Contract: Where processing is necessary to perform our contract with you
• Legal Obligation: Where we must comply with a legal requirement
• Legitimate Interests: Where processing is necessary for our legitimate business interests
• Consent: Where you have given us explicit consent (e.g., for marketing)

6. Data Sharing

We may share your data with:

• Service providers who assist in delivering our services
• Professional advisers including solicitors, accountants, and surveyors
• Regulatory bodies and authorities where required by law
• Third parties involved in property transactions (with your consent)

We do not sell your personal data to third parties.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. We regularly review our security practices to ensure your data remains protected.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of our services and our legal obligations.

9. Your Rights

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (in certain circumstances)
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time (where applicable)

To exercise any of these rights, please contact us using the details on our Contact page.

10. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can manage your cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.